![]() ![]() Step 3: Once your Surface is started, go to Start -> Control Panel -> BitLocker Drive Encryption. If you don't know where to find Bitlocker recovery key, see how to find Surface BitLocker recovery key? Step 2: Enter the recovery key when seeing BitLocker recovery screen. ![]() In this solution, you must have 48-digit recovery key so that you can suspend BitLocker protection and resume it. There are three solutions to get past Surface keeps asking for BitLocker recovery key and goes to BitLocker recovery loop: Solution 1: Suspend BitLocker protection and resume How to get past BitLocker screen on Surface Pro? The 48-digit password is the BitLocker recovery key that is used to unlock your Surface when seeing Surface BitLocker recovery screen. Step 2: At the Command Prompt window, type the command: manage-bde -protectors C: -get and press Enter. Step 1: Press the Windows key + X to open the Power User menu and select "Command Prompt (Admin)". If you can still log into your Surface Pro tablet as administrator, you can find and recover BitLocker recovery key by using Command Prompt: Step 4: There you you will see something that looks like this: Step 3: Once you get log into Onedrive, then type down this site URL: Step 2: If you do not know your password, or if you do not remember the email address, then click the blue link "Can't access your account?" and then follow the wizard to complete the verifying process. Step 1: Log into Microsoft website: with your Microsoft account used when the Surface was setup. Steps to retreive the recovery key in Microsoft account: So using a working computer connected to the Internet and logging into your Microsoft account to find BitLocker recovery key. This recovery key is uploaded to onedrive of your Microsoft account and won't be deleted without explicit user command. Device Encryption does not get enforced without it. The recovery key is generated during the out-of-box experience sequence when your Surface Pro is first turned on, and only if you choose to log in with a Microsoft account. There are two solutions to find Surface BitLocker recovery key: Solution 1: In your Microsoft Accountīitlocker is shipped by default in Surface Pro 3 and later version. ![]() Whatever the reason, you'd like to be able to get past the BitLocker recovery screen, how to find Surface BitLocker recovery key, or how to reset Surface Pro without recovery key? How to find Surface BitLocker recovery key? Surface BitLocker recovery screen can be caused by a wide range of things such as corrupted drivers or Windows updates not able to install successfully. What causes Surface asking for recovery key? Since the release of the latest Surface revision, problems are continuing to be reported Surface boots into a BitLocker recovery screen asking for recovery Key before it can continue. Updated by Tim to BitLocker Recovery on April 25th, 2021 ![]()
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